Our Reviews

Raymond J|2023 Chevrolet Tahoe

Confirmed Service Customer

5/12/2025

PERFECT SERVICE EVERY TIME ! ERIKSEN CHEVROLET IS THE BEST DEALERSHIP BY FAR !

5/13/2025

Raymond, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANDALUSIA, IL

Katie S|2020 Chevrolet Equinox

Confirmed Service Customer

5/16/2025

Everything went great with my oil change! Done in under an hour

5/18/2025

Katie, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GENESEO, IL

Ronald R|2019 Chevrolet Traverse

Confirmed Service Customer

5/16/2025

pleasant personel and surroundings

5/18/2025

Ronald, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

EAST MOLINE, IL

Kirby B|2025 Chevrolet Equinox

Confirmed Sales Customer

5/17/2025

Steve G was excellent. He was patient and helped us through the process of the new vehicle. Was very down to earth and that’s why I will be coming back to this dealership! Thank you Steve!

STEPHEN GIRMAN

5/19/2025

Kirby, thank you for your kind review; we are happy to pass along your comments to Steve here at Eriksen Chevrolet! We look forward to your next visit! Take care!

Business Response

ROCK ISLAND, IL

Linda G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/9/2025

Efficient and enjoyable buying experience as always.

GREG SPRAGG

6/10/2025

Linda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PORT BYRON, IL

Sharon R|2013 GMC 1500 Sierra

Confirmed Service Customer

6/9/2025

I felt that there were many suggestions of maintenance needed. I feel your fees are overpriced.

6/10/2025

Sharon, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (309) 756-2700.

Business Response

REYNOLDS, IL

Sally E|2014 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Very helpful

6/12/2025

Sally, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COAL VALLEY, IL

Thomas P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2025

Great service visit. Thank you for all you do to keep my Chevy running great!

6/12/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

BETTENDORF, IA

Scott E|2015 Chevrolet Colorado

Confirmed Service Customer

6/11/2025

present experience

6/12/2025

Scott, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MUSCATINE, IA

Charles S|2018 Chevrolet Colorado

Confirmed Service Customer

5/14/2025

Service was completed very quickly. Possible needs were identified.

5/16/2025

Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

COAL VALLEY, IL

Jeremie H|2013 Chevrolet Cruze

Confirmed Service Customer

5/19/2025

Great experience no complaints at all

5/20/2025

Jeremie, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

Business Response

NEW WINDSOR, IL

Michael D|2016 Chevrolet Colorado

Confirmed Service Customer

5/23/2025

Service personnel came out and explained some items of concern that needed attention. Recommend repairs and costs explained. Decided to do repairs. Time of repairs needed to complete were explained.

5/25/2025

Michael, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (309) 756-2700 so we can discuss your experience further. We look forward to hearing from you.

Business Response

BETTENDORF, IA

Charles S|2024 Chevrolet Blazer

Confirmed Service Customer

6/2/2025

Fast and easy, good people all around.

6/4/2025

Charles, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCK ISLAND, IL

Laura W|2006 Chevrolet Corvette

Confirmed Service Customer

6/2/2025

Eriksens service team is the best ever! Brad, Bill, Doug, and Madison are top performers!

6/4/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLUE GRASS, IA

Edward K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/9/2025

Performed basic service and answered questions about my vehicle bluetooth.

6/10/2025

Edward, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLUE GRASS, IA

Glenn S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

Rear brake job was very very expensive. Job took 2 days to complete. Should have been 1 day.. I have always had good service but not this time. Not happy with the high price of the rear brake job

6/10/2025

Glenn, thank you for taking the time to leave us feedback about your experience with us. If you're willing to provide more feedback, please contact us at (309) 756-2700 so we can assist you further.

Business Response

ROCK ISLAND, IL

Eric L|2023 GMC Sierra 1500

Confirmed Service Customer

6/11/2025

Ok

6/12/2025

Eric, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

TAYLOR RIDGE, IL

Laura W|2021 Chevrolet Traverse

Confirmed Service Customer

6/13/2025

Service Advisor Bill and Technician Andrew repaired my vehicle to perfection! Thank you!

6/15/2025

Laura, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Eriksen Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLUE GRASS, IA

Craig M|2021 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

My service (oil change & tire rotation) was completed in a reasonably short time so my wait was within a comfortable period

6/16/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Eriksen Chevrolet and we hope to see you again soon!

Business Response

ROCK ISLAND, IL

Suzanne C|2020 Chevrolet Equinox

Confirmed Service Customer

6/16/2025

you took the glove cg t and did not finish what you were doing and left it disassembled on the floor. of the front seat

6/17/2025

Suzanne, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (309) 756-2700 so we can make your experience a positive one.

Business Response

COLONA, IL

Lawrence L|2014 GMC Terrain

Confirmed Service Customer

6/21/2025

Excellent service. found a brake issue that needs to be addressed immediately. I'm that they found this issue. Could cost much more later. Larry

6/23/2025

Lawrence, your satisfaction is important to us, so we want to sincerely thank you for choosing Eriksen Chevrolet and we hope to see you again soon!

Business Response

MILAN, IL

Christopher T|2011 GMC Terrain

Confirmed Service Customer

6/22/2025

Thanks for keeping my car on the road!

6/23/2025

Christopher, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MILAN, IL

Mary J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Everyone was very friendly and knowledgeable

CARY COX

6/25/2025

Mary, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILAN, IL

Jon S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2025

Overall my experience was good. It’s one little thing I was irritated with. It’s a minor thing, but I spent $600. Which included an oil change, I notice when I got home they did not put a new sticker in the window indicating when my next oil change is. I know it’s minor but it’s irritating. The gal that took care of me from the start to the end was polite, professional and informative.

6/26/2025

Jon, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.

Business Response

SHERRARD, IL

Robert C|2022 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

Quick

7/2/2025

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Business Response

ROSEVILLE, IL

John G|2019 Buick Enclave

Confirmed Service Customer

7/3/2025

helpful, kind, smiling

7/6/2025

Thank you so much for your positive comments about Eriksen Chevrolet - Service! We hope to see you soon!

Business Response

ROCK ISLAND, IL

Nancy M|2018 Chevrolet Equinox

Confirmed Service Customer

7/11/2025

I needed an oil change and oil filter change. The service person found I needed a transmission oil change and brake fluid change. I could have all done in one day, rather than come back another day for the work. I appreciate their accommodating my schedule to avoid the return. I always feel the service people are looking out for our best interests.

7/14/2025

Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ROCK ISLAND, IL

James W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

My service advisor kept me informed on the progress of my service work and my truck was ready in a timely fashion. I liked the video provided by the service technician. Great service provided by everyone

6/18/2025

James, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILAN, IL

Sam B|2013 Buick Regal

Confirmed Service Customer

6/18/2025

every thing was good think you .

6/19/2025

Sam, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DAVENPORT, IA

Clark M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2025

Everything was accomplished per request.

6/19/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DAVENPORT, IA

Timothy T|2020 Chevrolet Blazer

Confirmed Service Customer

6/27/2025

Bill always does a great job getting the vehicle serviced

6/30/2025

Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet! We look forward to your next visit! Take care!

Business Response

ORION, IL

Stan E|2023 GMC Sierra 1500

Confirmed Service Customer

7/3/2025

great

7/6/2025

Stan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COAL VALLEY, IL

Barbara G|2020 Chevrolet Trax

Confirmed Service Customer

7/7/2025

I have bought more than 7 cars from there my sales guy Gregg Spragg is amazing always willing to help me out can call him at any time to help with my cars

7/8/2025

Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

ROCK ISLAND, IL

Joline S|2018 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

The trust and confidence means alot today Ericksons employees give me that so thank you for always getting my car in for service easily and with friendliness!

7/8/2025

Joline, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

EAST MOLINE, IL

John K|2017 Chevrolet Equinox

Confirmed Service Customer

7/10/2025

Very good

7/13/2025

John, your satisfaction is our top priority. We hope to see you soon!

Business Response

ROCK ISLAND, IL

Thomas P|2018 Chevrolet Volt

Confirmed Service Customer

7/16/2025

Great service experience at Eriksen Chevrolet. Everyone was very friendly and helpful. My car was clean and waiting inside for me at pickup. Thank you!

7/17/2025

Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BETTENDORF, IA

Richard C|2015 Chevrolet Cruze

Confirmed Service Customer

7/18/2025

They were friendly at fast. Only waited for about 30 min.

7/21/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

KIRKWOOD, IL

Christopher T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2025

Thanks for getting me in so fast and repairing my tire!

7/23/2025

Christopher, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

MILAN, IL

Carl B|2018 Chevrolet Trax

Confirmed Service Customer

7/28/2025

Friendly service from the time you enter the service bay till the time you leave!

7/29/2025

Carl, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOLINE, IL

Lance M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

8/10/2025

Tires and oil change..

8/12/2025

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ROCK ISLAND, IL

Jana P|2017 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Everything was great after I talked with Kylie. Jeremiah however should not be working with customers if he doesn't want to politely answer simple questions about whether or not we have a remaining free oil change. It wasn't a hard question & it was welcomed with nothing but attitude & not even answered. I was about to hang up when I thought I'd try a different advisor. Thank you Kylie for being polite, helping us get our appt scheduled & answering our question.

8/17/2025

Jana, we're happy you found our staff to be so supportive during your experience here at Eriksen Chevrolet - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOLINE, IL

Jack W|2019 Chevrolet Tahoe

Confirmed Service Customer

8/15/2025

Always excellent

8/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOLINE, IL

Cindy T|2017 Chevrolet Tahoe

Confirmed Service Customer

8/20/2025

Trust the service department to do a great job and save us money

8/21/2025

Cindy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ALEDO, IL

Laura W|2025 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Service is always excellent! The service team of Brad, Bill, Madison, and Jeremiah are great to work with! Tom the owner has to be proud!!!

8/24/2025

Laura, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

BLUE GRASS, IA

Mark A|2025 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Did a great job, was told it would take about an hour and a half was done in 45 minutes.

8/24/2025

Mark, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MILAN, IL

Ronald L|2016 Chevrolet Colorado

Confirmed Service Customer

7/28/2025

Great to be able to get in and out early on a Saturday.

7/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Eriksen Chevrolet and we hope to see you again soon!

Business Response

COAL VALLEY, IL

Laura W|2021 Chevrolet Traverse

Confirmed Service Customer

7/31/2025

Eriksen service department is the best in the Quad Cities! I just love working with Bill my favorite service consultant!

8/2/2025

Laura, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLUE GRASS, IA

Garnafay W|2018 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

Had a nail in my tire was 40min from home . They got me in and out in a hr.so nice

8/5/2025

Garnafay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALESBURG, IL

Christy L|2024 Chevrolet Blazer

Confirmed Service Customer

8/9/2025

Always great. Employees pleasant. Explain what they will be doing. When car will be finished. Garage is clean and pleasant place to pull into.

8/11/2025

Christy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCK ISLAND, IL

Leslie S|2013 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Always willing to work with us.

8/17/2025

Leslie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MILAN, IL

Gary H|2016 Chevrolet Colorado

Confirmed Service Customer

8/15/2025

The service writer was great, courteous.

8/17/2025

Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCK ISLAND, IL

Kenneth H|2020 Chevrolet Impala

Confirmed Service Customer

8/18/2025

Quick / friendly service.

8/20/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GENESEO, IL

Darrell A|2022 Chevrolet Tahoe

Confirmed Service Customer

8/25/2025

I brought my Tahoe in for a GM recall inspection to Eriksen Chevrolet. Bill Walsh (Service Advisor) had everything ready as scheduled. The service technician performed all inspections and completed the required service needed. Bill Walsh reviewed the service done, and the service was explained to me. Everything was completed at the time promised. Great job Eriksen’s!

8/26/2025

Darrell, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOLINE, IL

Jon W|2018 Chevrolet Equinox

Confirmed Service Customer

8/30/2025

Caught an oil leak and fixed it with purchased warranty. Also repair button on garage door opener.

9/1/2025

Jon, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

MOLINE, IL

George D|2020 Chevrolet Colorado

Confirmed Service Customer

8/30/2025

Very happy with your service. Had an oil change recently it was completed and on my way in half hour

9/1/2025

George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILAN, IL

Timothy N|2020 Chevrolet Equinox

Confirmed Service Customer

8/31/2025

We have purchased several vehicles from this dealership at this point. We have had very positive experiences and everyone from the the time we purchase to the service team do a great job

9/2/2025

Timothy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCK ISLAND, IL

Brian W|2024 Chevrolet Corvette

Confirmed Service Customer

9/15/2025

Great to deal with

9/16/2025

Brian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MUSCATINE, IA

Keith W|2022 Chevrolet Traverse

Confirmed Service Customer

9/17/2025

Prompt routine maintenance performed as requesdted

9/17/2025

Keith, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MILAN, IL

James B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

Changed oil

9/22/2025

James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

TAYLOR RIDGE, IL

Kennith M|2024 Chevrolet Colorado

Confirmed Service Customer

9/27/2025

Fast and easy.

9/29/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

ANNAWAN, IL

Wendy T|2015 Chevrolet Sonic

Confirmed Service Customer

10/8/2025

Staff was friendly! Car work was great!

10/10/2025

Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet - Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIVERDALE, IA

Kevin H|2023 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

Always great friendly service and on time

10/10/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILAN, IL

James W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Good service done in a timely manner

10/10/2025

James, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

MILAN, IL

Oscar S|2020 Chevrolet Colorado

Confirmed Service Customer

8/27/2025

Quick service

8/27/2025

Oscar, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ELDRIDGE, IA

Brian R|2021 Chevrolet Colorado

Confirmed Service Customer

9/10/2025

It was helpful to have a loner vehicle. However it took far longer to fix my vehicle than the original estimate (5 days longer than what I was originally told). And it was more expensive than I anticipated. The staff were generally friendly

9/12/2025

Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DAVENPORT, IA

Karri Y|2019 Chevrolet Cruze

Confirmed Service Customer

9/13/2025

Easy and quick

9/15/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCK ISLAND, IL

Cheston C|2023 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

Great!

9/22/2025

Cheston, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BETTENDORF, IA

Kiely C|2024 Chevrolet Trax

Confirmed Service Customer

9/26/2025

My oil change and tire rotation was completed in a timely manner, i highly recommend Eriksen Chevrolet for all of your vehicle's needs.

9/29/2025

Kiely, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Business Response

ROCK ISLAND, IL

Keith C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Oil change &rotation. Had been having problems with infotainment system since I'd bought a new phone. Austin was very knowledgeable about it, cured the issues. I really appreciate the quality employees you have!

10/9/2025

Keith, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

COAL VALLEY, IL

Jeffrey B|2024 Chevrolet Corvette Z06

Confirmed Service Customer

10/8/2025

Car was in for first oil change while it was there they found a couple recalls and took care of those as well. All went great.

10/10/2025

Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOLINE, IL

Carl B|2018 Chevrolet Trax

Confirmed Service Customer

10/8/2025

Brad and his team are exceptional.

10/10/2025

Carl, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOLINE, IL

Darrell R|2026 Chevrolet Corvette

Confirmed Sales Customer

10/15/2025

O U T S T A N D I N G !

GREG SPRAGG

10/17/2025

Darrell, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MOLINE, IL

Charles C|2017 Chevrolet Tahoe

Confirmed Service Customer

10/15/2025

I came in for a regular oil change and requested that my battery also be tested since it was 8 years old. The battery was found to be below 50 percent, so I agreed to have it changed. I was disappointed that the navigation screen was blank when I drove out of the lot. Farther down the road the main screen finally appeared, a little less disappointed. I tapped the navigation and radio icons, even less disappointed. When I arrived home, I was able to finally figure out how to pair my phone with my Tahoe. The disappointment could have been avoided if I had been shown by the Dealer how to do this before leaving instead of doing this while driving. I am a retired Caterpillar Engineer where one of my jobs was Risk Abatement and Regulatory Compliance.

10/16/2025

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Eriksen Chevrolet (309) 756-2700

Business Response

COAL VALLEY, IL

Mary P|2017 Chevrolet Impala

Confirmed Service Customer

10/16/2025

Very friendly and very, very helpful took good care of my car and gave it good service.

10/19/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOLINE, IL

Gregg D|2022 Chevrolet Traverse

Confirmed Service Customer

10/16/2025

Everyone was friendly and the service was fast and was done properly.

10/18/2025

Gregg, we are very happy to have provided you with such a positive experience! Thank you for the great review!

Business Response

ROCK ISLAND, IL

Alyssa S|2017 Chevrolet Malibu

Confirmed Service Customer

10/20/2025

I brought my car in with a laundry list of problems to check. Service was fast and pricing seemed good on all of the work I authorized.

10/21/2025

Alyssa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COAL VALLEY, IL

Christina M|2013 Chevrolet Volt

Confirmed Service Customer

10/27/2025

Jeremiah was fantastic. He was kind, helpful, knowledgeable. He answered all my questions and it makes me feel safe, bringing my car to a trusted dealership like Erickson

10/27/2025

Christina, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MOLINE, IL

Steven M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/27/2025

Second truck bought there in 5 years. Close, friendly, good service.

STEPHEN GIRMAN

10/28/2025

Steven, thank you for choosing Eriksen Chevrolet as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ILLINOIS CITY, IL

Steven M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/6/2025

Close by and can get you in pretty quick

11/7/2025

Steven, we appreciate you taking the time to leave us this feedback. Thank you for choosing Eriksen Chevrolet and we hope to see you again.

Business Response

ILLINOIS CITY, IL

Thomas V|2014 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

It was an all around good experience

10/19/2025

Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ILLINOIS CITY, IL

Terry P|2019 Chevrolet Colorado

Confirmed Service Customer

10/18/2025

It was great

10/21/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MILAN, IL

Bill M|2022 Chevrolet Corvette

Confirmed Service Customer

10/18/2025

always great service

10/20/2025

Bill, thank you for choosing Eriksen Chevrolet - Service as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

COLONA, IL

Carol T|2015 Chevrolet Impala

Confirmed Service Customer

10/20/2025

Found a problem I was concerned about.

10/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Eriksen Chevrolet and we hope to see you again.

Business Response

MILAN, IL

Aubrey M|2024 GMC Acadia

Confirmed Service Customer

10/24/2025

No issues. Timely and communicated well

10/26/2025

Aubrey, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILAN, IL

Robert V|2017 Chevrolet Suburban

Confirmed Service Customer

10/24/2025

Great Job by all. Really prompt.

10/26/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CORDOVA, IL

Raymond J|2023 Chevrolet Tahoe

Confirmed Service Customer

11/1/2025

Eriksen Chevrolet is the only place I will ever go for service , Bill Walsh is great to work with . every thing was perfect .

11/3/2025

Raymond, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ANDALUSIA, IL

Bill M|2023 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

very professional and friendly

11/13/2025

Bill, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COLONA, IL

Clifford O|2024 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Just in for my free oil change

11/13/2025

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON, IA

Linda M|2015 Buick Encore

Confirmed Service Customer

11/19/2025

On time. Reasonable price. Pleasant service advisor.

11/21/2025

Linda, your satisfaction is important to us, so we want to sincerely thank you for choosing Eriksen Chevrolet and we hope to see you again soon!

Business Response

ROCK ISLAND, IL

James W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Drop off and pick up went smoothly pleased with everything

11/24/2025

James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MILAN, IL

Carol H|2012 Chevrolet Equinox

Confirmed Service Customer

11/23/2025

Always great service. They do not pressure you and everyone is always very pleasant. That is why I keep coming back.

11/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DAVENPORT, IA

Janet R|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/1/2025

Expecting was fine with the service, but on my way home from an appointment in Iowa City (which was one of the reasons I had the car in for service… to be sure it was good for travel) the engine light came on

12/2/2025

Janet, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 756-2700 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MOLINE, IL

James B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

Didn't have an appointment, problem arose that morning. They were able to fit me in and get the repair done within a couple of hours.

12/4/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TAYLOR RIDGE, IL

David W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/9/2025

just seemed to take too long; 2 hours for oil change & rotation & to read codes

12/10/2025

David, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Michael G|2013 GMC 1500 Yukon XL

Confirmed Service Customer

12/10/2025

Excellent price and service.

12/11/2025

Michael, thank you so much for your positive comments about Eriksen Chevrolet! If you have any questions, please don't hesitate to reach out!

Business Response

COAL VALLEY, IL

Jeffrey D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/14/2025

shop was very fast with my oil change friendly people Thanks

12/15/2025

Jeffrey, we are glad we could help! We sincerely value your business and look forward to your next visit!

Business Response

CENTER JUNCTION, IA

Nancy M|2018 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

I had an oil/oil filter change and a rotation of tires for the winter. As usual, the persons in charge were efficient and courteous and I was pleased with the service I received..

12/18/2025

Nancy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCK ISLAND, IL

Tammy S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/6/2025

Everything about Ericksen car dealership in Milan IL. And their collision center. Has been Top Notch! Because of the care, service and being treated like family this is the only place I deal with.

11/7/2025

Tammy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ILLINOIS CITY, IL

Cindy T|2017 Chevrolet Tahoe

Confirmed Service Customer

11/12/2025

Their expertise and work quality are the best.Would not go anywhere else

11/12/2025

Cindy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALEDO, IL

James S|2012 Chevrolet Camaro

Confirmed Service Customer

11/16/2025

Had a good experience

11/17/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ROCK ISLAND, IL

Jeffrey S|2021 Chevrolet Traverse

Confirmed Service Customer

11/17/2025

Work is done right the first time .great staff.

11/18/2025

Jeffrey, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILAN, IL

Joe G|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Listened to my concerns and took care of the problem

11/24/2025

Joe, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOLINE, IL

Kenneth H|2020 Chevrolet Impala

Confirmed Service Customer

11/22/2025

Excellent staff

11/24/2025

Kenneth, we're happy to hear you had such a positive experience with our staff! We hope to be of service to you again in the future. Best wishes, Eriksen Chevrolet

Business Response

GENESEO, IL

Kenneth H|2020 Chevrolet Impala

Confirmed Service Customer

12/4/2025

Excellent ser

12/4/2025

Kenneth, Wow, we're glad you had such a wonderful experience with us! We hope to see you soon!

Business Response

GENESEO, IL

Bryan M|2024 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Very clean. The people are very friendly

12/19/2025

Bryan, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROCK ISLAND, IL

Jon S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/18/2025

Great as always.

12/19/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHERRARD, IL

Harry M|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/24/2025

on time mechanics and very professional

12/24/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCK ISLAND, IL

Richard F|2018 Chevrolet Colorado

Confirmed Service Customer

12/19/2025

Always good ,Always washed truck,courteous

12/21/2025

Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GENESEO, IL

Laura B|2021 Chevrolet Trax

Confirmed Service Customer

12/24/2025

Service Department is always efficient and keeps customer informed on any issues, problems, or concerns with vehicle.

12/24/2025

Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DAVENPORT, IA

Wendy T|2015 Chevrolet Sonic

Confirmed Service Customer

12/27/2025

Went for an oil change. The staff was nice and helpful.

12/28/2025

Wendy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

RIVERDALE, IA

Thomas K|2015 Chevrolet Impala

Confirmed Service Customer

12/29/2025

Truly appreciate Jeremiah’s personal attention and efforts to resolve our car issues best he can by communicating with other departments in our behalf and not giving up on resolving it even reaching out to GM experts.

12/30/2025

Thomas, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILAN, IL

Lori S|2014 Chevrolet Cruze

Confirmed Service Customer

1/2/2026

Very professional and easy to talk to

1/3/2026

Lori, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILAN, IL

Jeffrey M|2019 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Quick to respond with a quote for new tires. Easy to schedule appointment. Gave me a ride to work The job was done on time.

1/8/2026

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DAVENPORT, IA

Delores P|2016 Chevrolet Colorado

Confirmed Service Customer

1/9/2026

It took three times, but my Colorado seems to be fixed now. Never had trouble with their service before.

1/9/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOLINE, IL

Chris C|2021 Chevrolet Colorado

Confirmed Service Customer

1/11/2026

Fast and friendly.

1/12/2026

Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VIOLA, IL

Cynthia D|2023 Chevrolet Equinox

Confirmed Service Customer

1/12/2026

I had a great experience with the young lady that assisted me. The cashier was very courteous as well.

1/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

ROCK ISLAND, IL

Terry W|2026 Chevrolet Equinox

Confirmed Sales Customer

1/17/2026

Our salesman George Hall was extremely professional and informative about the 2026 Equinox we bought. He was very helpful in going over all the settings and how the car operates. We overall had a good experience with everyone we dealt with at the Eriksen Chevrolet dealership.

GEORGE HALL

1/17/2026

Terry, we're happy you found our staff to be so supportive during your experience here at Eriksen Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COAL VALLEY, IL

Randall G|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

1/19/2026

Very friendly people

1/19/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DAVENPORT, IA

Ronald R|2019 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Done and out in about an hour

1/19/2026

Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST MOLINE, IL

Franklin D|2022 Chevrolet Trax

Confirmed Service Customer

1/21/2026

Everything was done quickly and at a decent price

1/21/2026

Franklin, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCK ISLAND, IL

Laura W|2021 Chevrolet Traverse

Confirmed Service Customer

1/21/2026

Eriksens service team is the “Bomb”! Special thanks to Bill for all his years of superb and honest service!!!

1/21/2026

Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Eriksen Chevrolet - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLUE GRASS, IA

Christopher T|2011 GMC Terrain

Confirmed Service Customer

1/1/2026

Thanks for getting me in on short notice and taking care of the oil change and front end alignment.

1/2/2026

Christopher, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Eriksen Chevrolet - Service and we hope to see you again.

Business Response

MILAN, IL

Lori W|2026 Chevrolet Traverse

Confirmed Sales Customer

1/8/2026

Missy Day, Van Garrett, and George Hall are exceptional employees! They are very knowledgeable in their area of expertise and were so informative and helpful with the purchasing of our new Chevy Traverse. They went above and beyond to answer every question and concern we had. Missy saved us a trip out of town to a competitive dealership by being able to find us a comparable vehicle with comparable incentives and prices. Van was very easy to talk to with no pressure. George knew I had a busy day and was pressed for time and he adjusted his schedule to fit my availability for the delivery of my vehicle for a smooth and quick process. This is our first purchase with Eriksen Chevy but more than likely not be our last. Thank you again Missy, Van & George. Sincerely, Lori & Tim Waldbusser

VAN GARRETT

1/9/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MOLINE, IL